These terms govern your use of tightgrade.com (the "Site"), operated by Tight Grade LLC, a Texas limited liability company ("TightGrade", "we", "us"). By using the Site you agree to them. If you do not agree, do not use the Site.
1. The Site describes our services; it does not provide them
The Site is informational. Evaluation, review and data services are provided only under a separate written agreement, such as an order form, statement of work or master services agreement, signed by TightGrade and the client. Nothing on the Site is an offer that can be accepted to form a services contract, and if these terms conflict with a signed agreement, the signed agreement controls for the services it covers.
2. Illustrative figures
Defect rates, sample sizes, agreement percentages, report layouts and similar figures shown on the Site are illustrative examples of the format of our work. They are not measurements from any client engagement, are not promises of results, and should not be relied on as benchmarks. Actual figures depend on the queue, rubric and data involved and are reported only under a signed agreement.
3. No professional advice
Content on the Site, including references to legal, medical, financial or safety domains, is general information about our operations and is not legal, medical, financial or other professional advice. Do not act on it without taking advice from a qualified professional.
4. Contact form and communications
When you contact us through the Site, you agree to provide accurate information and to use the form only for genuine business enquiries. You must not use it to send unlawful, abusive or unsolicited bulk content. We may decline to respond to any enquiry. How we handle the information you send is described in our Privacy Policy.
Communications through the Site do not create a client relationship, a duty of confidentiality or any obligation on us. Do not send us confidential information, client data, personal data of third parties or material subject to legal privilege until a written agreement covering it is in place.
5. Intellectual property
The Site and its content, including text, design, logos and the TightGrade name, are owned by TightGrade or its licensors and protected by copyright, trademark and other laws. You may view and print pages for your own evaluation of our services. You may not copy, modify, distribute, scrape, frame or create derivative works from the Site or its content without our written permission, and you may not use the TightGrade name or marks to suggest an association with us.
6. Acceptable use
You agree not to interfere with the Site's operation or security, probe or test its vulnerability except as permitted by our published disclosure process at /.well-known/security.txt, use automated means to access the Site in a way that burdens it, or use the Site for any unlawful purpose.
7. Third-party sites and services
The Site may link to third-party websites or rely on third-party providers. We do not control them and are not responsible for their content, availability or practices. Links do not imply endorsement.
8. Disclaimers
The Site is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted or error-free operation.
9. Limitation of liability
To the fullest extent permitted by law, TightGrade and its members, managers, employees and contractors will not be liable for any indirect, incidental, consequential, special or punitive damages, or for any loss of profits, data or goodwill, arising from or related to your use of the Site, even if advised of the possibility. Our total liability for all claims relating to the Site will not exceed one hundred US dollars. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
10. Indemnity
You agree to indemnify and hold TightGrade harmless from claims, losses and expenses, including reasonable legal fees, arising from your breach of these terms or your misuse of the Site.
11. Governing law and venue
These terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. Any dispute relating to these terms or the Site will be brought exclusively in the state or federal courts located in Texas, and you consent to their jurisdiction. This section does not apply to services agreements, which contain their own dispute terms.
12. Changes
We may update these terms by posting a revised version on this page with a new effective date. Your continued use of the Site after a change means you accept the revised terms.
13. General
If any provision of these terms is held unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. These terms, together with the Privacy Policy, are the entire agreement between you and TightGrade about the Site.
14. Contact
Tight Grade LLC, a Texas limited liability company.
hello@tightgrade.com