A dedicated evaluation pod, quoted per productive hour like any other team. The difference is that every queue ships with a published error rate and a gold set you keep.
We grade your model's work against a rubric your team signs off on, and report a measured defect rate every week — on the queues where a confidently wrong answer is a legal, safety or revenue event.
Judgment-heavy queues, not throughput.
Citation audit on demand packages, medical chronology accuracy, damages and valuation QA.
Attribute validation against pack imagery, allergen and dietary claims, substitution preference data.
Menu and modifier parity across channels, voice-order transcript grading, order-failure triage.
Response grading, red-team and safety queues, ranked preference pairs for training.
Policy-line grading for age-restricted and adult content, classifier appeals, and escalation queues where the reviewer's judgment is the product. Staffed by opted-in reviewers with wellbeing rotations.
A 30-day paid design sprint on one queue. Four artifacts you keep, whether or not the engagement continues.
Pass/fail defined per defect class, agreed with your team.
150–300 verified examples. Versioned, and yours.
Named failure modes, ranked by frequency and consequence.
A unit cost you can budget against.
Every period, on every queue.
Illustrative figures. Your numbers are whatever we measure.
Tell us which queue keeps you up at night. We reply within one business day with a scoping call and a fixed quote for the 30-day sprint.
Prefer email? hello@tightgrade.com